Tuesday, May 9, 2023

Obsolete Man

Tom Kando 

On February 24, I posted a piece titled Am I Becoming a Luddite? I pointed out some of the dangers of AI. I am not alone in feeling apprehensive about artificial intelligence. For example, Microsoft Chief Economist Michael Schwarz predicts that AI will cause real damage (Sacramento Bee, May 5, 2023). 

Now I want to complain about something related, namely my dysfunctional relationship with machines and technology. We are becoming more and more the prisoners of our machines. I increasingly hate my machines. 

It starts with the telephones - both land lines and cell phones: The dozens of daily robocalls and junk text messages (among others, an insane number of political requests for money). To be sure, there is “call screening,” “call blocking,” “unsubscribe,” etc. but these often only work temporarily and they raise different problems, such as missing the occasional important call. 

Then there are the computers, the iPads, etc: The daily torrent of spam and junk e-mails, plus technical problems. For instance, I have over a hundred Kindle books on my Apple iPad. The other day I wanted to alphabetize them. I first called Apple for help, but they passed the buck and told me to call Amazon, because Kindle is an Amazon app. I spent the next three hours on the phone with an Amazon technician who tried to guide me. She was difficult to understand due to her accent, and together we did NOT succeed. After a wasted afternoon, my Kindle e-books are still pell-mell. 

Of course, there are innumerable other machines that surround us - in the kitchen, the laundry room, the garage, in every other room, even in the backyard. 

The kitchen alone has more machines than a factory: Ovens, stove, microwave, dishwasher, refrigerator, garbage disposal, egg beaters, blenders, food processors from France, on and on... Dishwashers, for instance, can be a real bitch. Nowadays they come with a huge array of options, including Wi-Fi. Our last one malfunctioned and we tried to fix it for months, calling the repair guys of course, but we finally had to throw in the towel and replace it. Our timeshare dishwasher in Hawaii kept beeping all night, depriving us of our sleep, until they fixed it. 
 
Washers and dryers can be frustrating too, especially overseas, as the instructions are unintelligible. 

Even simply changing the batteries in your thermostat can be a challenge. Opening the box without breaking it requires skill and patience so as not to break it. 

And don’t forget the cars! The newer your car is, the more nightmarish the dashboard: Even our old car’s GPS is so impossible to use that we rarely do. The GPS alone came with a 150-page manual. So we stick with our iPhone’s Google map, which is fine. 

Our newer car’s dashboard has a dizzying number of buttons, many of them built into the steering wheel. The other day I accidentally knocked one of these buttons on my steering wheel with my elbow. My radio dial disappeared. I drove to a local car repair place around the corner and I asked an 18-year old mechanic for help. He got me my radio dial back in 30 seconds.. 

Sometimes I am equally helpless when I want to pay through self-pay at the supermarket, for instance when I am buying something that’s not priced, like vegetables. 

I hear you say: Hey Tom, the problem is YOU. Right. I am old and increasingly stupid with machines. I am obsolete: I am enormously erudite. I know a great many things. I speak four languages fluently. I read Homer and Plato IN ANCIENT GREEK. I know many of Mozart’s KV (Kõchel-Verzeichnis) numbers. I can sing along with Richard Strauss’ Rosenkavalier. I can recite all 44 European countries. But my knowledge is useless. I am a relic. 

When I am confronted with a mechanical problem, I panic. My urge is to start pushing this and that button, but that increases my anxiety, because I fear that it’ll make things worse. Soon I’ll have to call for a technician to change a light bulb (joke). 

They say that we should express gratitude for challenges, as they make us more resilient, and they provide us with lessons. Yay! I am getting free new lessons every day! leave comment here

16 comments:

Anonymous said...

Tom, thanks for giving me a good laugh.

Margo said...

You hit the nail on the head. Exactly my thoughts. Margo.
Sent from my iPhone

Tom Kando said...

Thanks. Aggravation and (gallows) humor were indeed my intent

Edric Cane said...

You ask me to write a comment, and I have often done so, only to find that all the time spent writing was wasted for lack of an ability to post. Let's keep my response short and give it a last try.

Tom Kando said...

Hey Edric,
There is no problem with posting your comment now, or in the past. I have received numerous comments from you over time, and I have responded to them. It's fine.

Edric Cane said...

Well, it posted. So here's my last interaction with a car. I sat in on the passenger side and a light turned on saying: "Air Bag ON." I stepped out and the light turned off. I took it personally: Why does the car call me an Air Bag? And how does it know anyway? (Is that gallows humor?)

Tom Kando said...

Ha! Very funny.

Csaba said...

Tom, you are a highly educated, intelligent person. So how do you suppose uneducated people deal with IT??? You shared your problems that are also mine. A little difference of importance: I spent my professional life in IT!!!
My daughter, who has tech at her pretty fingertips, asks : "Given your background
how can you be soooo dumb????"
I answer: "It's like...hmmm...imagine
I was helping people with their tech
problems in the Ice Age "

Tom Kando said...

Thanks Csaba,
your comment makes me feel better

Anonymous said...

Hi Tom
Love your reflections on the frustrations of technological immigrants as those of us over 60 years old have become. Are we humans even necessary anymore? Will the robots make that decision for us? We live in interesting times right? :)

Gail said...

Funny! This piece reminds me of our shared humanity as humans growing with the changing technologies. However, many unknowns with AI Technology are concerning.

Gail 😊

Scott said...

Tom:
You need to sign your column senex iratus. You and I have some of the same reactions to the myriad of new technologies. I do, though, find ChatGPT fascinating.

Tom Kando said...

Thank you all for your comments.
Anonymous writes wise words. “technological immigrants” is a good expression.
So is Scott’s “Senex Iratus.” (= Irate old man). That’s me all right.
Gail also seems to share my apprehensions.

Amy Rogers said...

Hey Tom, the problem is YOU is a truth that tells the bigger truth, that the real problem is SOCIETY. Your sense of being useless or irrelevant is but one example of many kinds of people that our society throws away. It reveals that our social values are often immoral and self-destructive. That a person of your talent, knowledge and wisdom is not valued as much as a tech-savvy Twitter idiot is not a condemnation of you but of us.

Lou said...

Sympathize completely. Daily irritations . Almost yearn for searching through card catalog boxes for sources and discoveries rather than putting up with the multiple irritations of the modern age. Drat!

Tom Kando said...

I thank Amy and Lou for their comments. Amy's words are immensely helpful to me, and no doubt they apply to many of us.

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